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The 20th GCC eGovernment and eServices Conference Marks Conclusion on its 5th Day

Organized by Datamatix, the 20th GCC eGovernment and eServices Conference concludes successfully at the Ritz Carlton in Dubai, UAE. The 5-days conference was graced by the presence of over 1000 regional and global delegates, visionaries, speakers, and guests who not only added value to the 20th edition of the conference with their graceful insights but also extended their active support and eagerness to the conference that has over the past 20 successful years, become a global platform for regional and global institutions and leaders to share and benefit from the experiences and best global practices in institutional transformation leadership, corporate governance strategies, and strategic planning for institutional performance and eGovernment services. 

The conference was sponsored by: Future Group, Brother International, Dubai Courts, DEWA (Dubai Electricity and Water Authority), Ministry of Communications and High Technologies of the Republic of Azerbaijan, Naseej, Tawasol, General Information Authority of Libya, Umm Al Suqueim Model School  Majid bin Mohammad Learning Center, University of Hail, Sejel, Saudi Post, Ministry of Hajj, Arab Planning Institute, Sure, Qatar Airways Holidays, Emirates Auction, Digital Flow, ]init[, Middle East Aura Portal, Almarai, Carlsbad Mineral Water, Al Riyadh Newspaper, Capital Business, Al Shabiba, Al Ain TV and Al Anba.

Day 5 began with the presentation of Mr. Mohammed Alshaalan, Chief Executive Officer of Sure Group, Sure International Technology. His presentation emphasized on 2020 Strategic Framework for Smart Cities and Government Portals. He focused on the types of portals ranging from personal, corporate, social and stock portals and said that portals not only act as a medium for eServices but are also the catalysts for effective communication. He described the portals of today and explained its varied features that make it compatible and competitive with the modern day technology and run head to head with the global competitiveness.

He further spoke on the Garter top 10 strategic technologies for portals for 2010-11-12-13-14 that dealt with the varying consumer choices, habits, and close knit technologies that played a crucial role in determining the technology penetration and usage among the people. He described the framework of information big data, social, cloud and mobile gateway and said that portals are the gateway for everything with its contents as the key element of knowledge orientation.

He concluded his presentation with a note on what leaders believe in Information as Big Data and threat prediction and prevention, social program frauds, and waste and errors of data. He also discussed cloud sourcing and social network initiatives that involves creative thinking and drives conversation and traffic.

It was followed by a presentation on ‘Social media Strategies for Government Organizations’ by Eng. Hani AlGhofaily, Director Dept of e-Media, Al Riyadh Newspaper. He elaborated on the necessity of TPI and public private partnerships for effective eService branding and positioning of media.

He discussed the five generations of internet namely Facebook, Twitter, Pinterest, etc….and its penetration among the citizens worldwide. He emphasized on the growing significance of social media and described its high accessibility and search rate in terms of any media information. He explained the increased dependency of people on social networking sites and the various tools used by the government organization for marketing, branding and broadcasting.

He concluded his presentation by giving the benefits of Twitter usage that includes; brief information, image presence; use of icons in increasing value of your tweet; engaging with people around you; reflecting real image etc….. He also discussed the programs of twitter fee, hoot suite, round team, and tweet deck.

Dr. Majed Alhaisoni, PhD, Dean, IT and e Learning of the University of Hail, Saudi Arabia spoke on ‘Government Archiving and Digital Record Modernization in the Era of Smart City and Government’. He emphasized on the journey to the private cloud computing that helps the university in meeting challenges and migrating from aging infrastructure of state-of-art computing environment.

He commenced his presentation with cloud computing and how hail university broke the ice and built their own cloud computing and emphasized on the difference among grid computing, utility computing, and cloud computing. He elaborated on the concepts of data mining and information transfer and proceeded towards public and private cloud computing. He further touched upon a variety of topics like; UoH academic infrastructure, registration procedures and managing the load, challenges in coping with the aging IT infrastructure and migrating to new systems.

He concluded his presentation with an emphasis on the solutions available to meet with the needs of modern technology in terms of public and private cloud.

The coffee break and networking session was followed by a global best practices presentation by Mr. Tan Sian Lip, Chief Technology Officer, Corporate Technology Office & Vice President, Public Sector Group. His case study focused on reliable identities and right benefits for the right people, right enforcement, right identities and proactive service. He spoke about the public finances, justice, crime and service mindset- all that determines the effective working of a transparent government system.

He described the Singaporean legislation infrastructure and elaborated on its data prevention and security laws and regulations. He also discussed the operational and admin processes of ID cards and eIDs and the data functioning of the cards, its secure encryption and updates.

He concluded his presentation with an emphasis on inadequate policy coverage and compliance and the significance of data cleansing.

Dr. A.Ramazan Altinok, Head of e-Government Advisory Group, Office of the Prime Minister of Turkey presented a Turkish Case Study on Electronic Public Procurement Platform.

He discussed the agenda of public procurement and gave a brief history of the Turkish electronic public procurement platform. He spoke about the ministry of finance and ministry of interior’s operating patterns and the way they have evolved on the eGovernment platform.

He further elaborated the social security administration and ministry of health’s eGateways in process and showcased a detailed statistics of the portal web hits. His presentation also focused on a variety of topics like; mobile signature, realized benefits, and other strides in the eProcurement platforms.

The event concluded by honoring the winners of the ‘19th Middle East eGovernment and eServices Excellence Awards’ for their outstanding contributions for the Middle East government and business organizations. The grand and official ceremony of winner’s felicitation was accompanied by the Datamatix silver jubilee celebrations.

H.E Dr. Eng Ali Mohammad Al-Khouri, Director General of the Emirates Identity Authority graced the occasion as the chief guest of the ceremony and presented the award ceremony keynote. 

Attended by more than 600 participants, the 20th edition of the conference successfully created yet another benchmark in global technological knowledge orientation in the region with outstanding speakers, case study presentations, keynotes, debates, leaders networking, ICT exhibitions and much more that has left a significant mark and once again underlined the event as truly ‘One of the Largest eGov Conferences in the World’.

For further information on the event, please contact:

Datamatix Group 
Tel: +971 4 332 6688
Fax: +971 4 332 8223